How can we assist you today?
We are here to answer your questions and provide support for your custom embroidery needs. Don’t hesitate to reach out for any inquiries!
★★★★★
I had an amazing experience with ThreadingByFaie! The custom embroidery on my hoodie turned out better than I could have imagined. The quality is top-notch, and the team was incredibly helpful throughout the process. I highly recommend them for anyone looking to add a personal touch to their apparel!
Karan Mehta
ThreadingByFaie
Explore Our Features
01
Custom Designs
Our custom embroidery service allows you to create unique designs tailored to your preferences, ensuring every piece is special and personal.
02
Quality Materials
We use only high-quality fabrics and threads to ensure that your embroidered items are durable, vibrant, and long-lasting, perfect for any occasion.
03
Fast Turnaround
We pride ourselves on our quick processing times, ensuring that your custom embroidery orders are completed and shipped promptly without compromising quality.
04
Affordable Pricing
Our pricing is competitive, making personalized embroidery accessible for everyone, whether for gifts or personal use, without sacrificing quality.
05
Expert Craftsmanship
Our skilled artisans pay attention to every detail, ensuring that each embroidery piece reflects our commitment to excellence and customer satisfaction.
06
Customer Support
Our dedicated customer support team is here to assist you with any inquiries or concerns, ensuring a smooth and enjoyable shopping experience.
What types of embroidery services do you offer?
We offer a variety of custom embroidery services including personalized designs for T-shirts, hoodies, caps, and baby clothes. Our team can also transform your pet photos or family portraits into beautiful embroidery.
How can I place a custom embroidery order with you?
To place a custom embroidery order, simply visit our website and select the apparel you want. Then, upload your design or photo, choose your preferred size and color, and add it to your cart. Follow the checkout process to complete your order.
What is the turnaround time for custom embroidery orders?
Our typical turnaround time for custom embroidery orders is 7-10 business days. However, this may vary based on the complexity of the design and current order volume. We recommend checking our website for the most accurate estimates.
Can I choose my own apparel for embroidery?
Yes, you can choose your own apparel from suppliers of your choice. Just let us know your preferences, and we will work with you to ensure your custom embroidery is applied to the items you select.
What if I am not satisfied with my order?
If you are not satisfied with your order, please contact us within 14 days of receiving your item. We will work with you to resolve any issues, whether it be a replacement or a refund, depending on the situation.